• Is the website secure to input my credit card information?

    All customers are protected when ordering online. We use the the latest in SSL for transferring any encrypted information. This ensures that your information stays safe.

  • How do I find out how much shipping is?

    Once you select your bands and proceed to the cart, you can input your postal code and country to display shipping options and estimates. Once in the checkout, you will receive your formal shipping cost.  You can choose whatever shipping option best suits your needs. If you need more help with shipping pricing prior to ordering, please contact Customer Service at 800-481-BAND (2263).

  • How soon after I place my order will it ship and how will I know when it does ship?

    All Stock Tyvek®, Plastic, Vinyl and Silicone items ordered before 3:00 PM CST (Monday - Friday), will be shipped out the same business day. If your requested item is out of stock, we will add 2 business days to your lead time which will be reflected in your cart before you order. Custom wristbands do require additional lead times which varies depending on the material. Wristband.com will email an order confirmation once the order has been successfully place and a tracking number from UPS once it has shipped.

    Our shipping providers determine shipping days as "business" days; Saturdays, Sundays and Holidays are not included.

  • What are my shipping options?

    Wristband.com utilizes multiple selections for shipping within North America. We offer Economy, Standard, 3 Day Delivery, 2nd Day Air and Next Day Air to United States customers.  Please keep in mind that the day an item ships is NOT a day in transit.  To select locations, we only offer Economy shipping. If we only offer Economy to your location and you need an expedited shipping method, please call us at 1-800-481-2263.  If you are an International customer please see the "International Shipping" section.

  • What Countries do you ship to?

    Online, we currently ship to the following countries:

    • United States
    • Canada
    • United Kingdom
    • Germany
    • France
    • Australia

    If your country is not on this list we DO still ship there, however you will need to call in to place your order at +1-262-373-1900

  • What are your international shipping rates?

    We’ve partnered with FedEx to provide you with fast and affordable shipping options. Rates are determined by the country you ship to and the weight of the items in your cart. To determine your shipping rates we encourage you to start the checkout process and provide us with your ship-to country.

  • What are the international shipping delivery times?

    Shipping delivery time estimates quoted during the checkout process are quoted in business days (Monday – Friday, excluding US and local holidays). Stock orders placed by 2pm (Monday – Friday) CT will be shipped the same day.

  • How are duties and taxes for international orders handled?

    We will calculate and apply any applicable duties and taxes to your order as part of the shipping fee. The shipper will collect and remit them to the applicable country so you do not have to pay any additional money when your order is delivered.

  • What are your international payment options?

    We accept Mastercard, Visa, and American Express. All orders will be charged in US dollars. Exchange rates may fluctuate. Please note that most banks will charge additional fees for currency conversion. These fees typically range from 2-5% of the total value of your order including shipping charges. Please contact your credit card issuing bank directly for additional details on fees and exchange.

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